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  • Canada Mortgage and Housing Corporation (CMHC)
  • Name of Program: Fundamentals of Effective Leadership
  • Interviewee: Jean-François Pinsonnault, Consultant, Learning and Development, Human Resources
  • Words of Wisdom: Despite the fact that the time taken to train managers is often questioned (would you have a 2- or 3-day course instead, I have too much work to do, I don’t have time, is it really necessary? and so on), the 10 days devoted to training managers at the beginning of their career have a significant impact on commitment and employee performance and maximise organisational efficiency for years to come. We have been offering this program for over four years, and many employees have noticed behaviours that translate ongoing support, improved communication, and an appealing work environment.
  • Region: Canada
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